Refund policy
Last Updated: July 23, 2026
Thank you for shopping with ZYERMEN. We are committed to delivering your order safely and efficiently across Pakistan. Please review our shipping policy below.
Shipping Methods
We currently offer the following shipping options:
- Standard Delivery
- Cash on Delivery (COD)
Shipping services are provided through trusted courier partners to ensure reliable delivery nationwide.
Order Processing Time
All orders are processed within 1 Business Day after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, promotions, or holidays, processing times may be slightly longer.
Delivery Timeframes
Estimated delivery times are:
- Major Cities: 2–4 Business Days
- Other Areas: 3–5 Business Days
- Remote Locations: 4–7 Business Days
Delivery times are estimates and may vary depending on location, courier operations, and external factors.
Shipping Costs
- Standard Shipping: Rs. 250
- Free Shipping on orders above Rs. 4,999
Shipping charges will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation message containing:
- Tracking Number
- Courier Information
- Tracking Details
Customers can use the provided information to monitor their shipment status.
Delivery Issues and Delays
While we strive to ensure timely delivery, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service disruptions
- High order volumes
- Incorrect shipping information provided by customers
If your order is delayed beyond the expected delivery period, please contact us and we will assist you.
Failed Deliveries
Customers are responsible for providing accurate shipping information.
If a delivery attempt fails due to incorrect address details, unavailability of the recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 3 days of receiving your order.
Please include:
- Order Number
- Photos of the package and product
- Description of the issue
Our team will review the matter and provide an appropriate resolution.
International Shipping
At this time, ZYERMEN does not offer international shipping.
We currently deliver exclusively within Pakistan.
Contact Us
If you have any questions regarding shipping, please contact us:
Store Name: ZYERMEN
Email: zyremenpakistam@gmail.com
Phone: +92 339 6400660
Thank you for choosing ZYERMEN. We appreciate your trust and look forward to serving you with premium stitched shalwar qameez crafted for the modern gentleman.